Privacy Policy

Overview

This policy explains how Whale shark s. r. o. handles information related to this website and support communication. Product-specific information for Muxly is available at muxly.sh.

Website data

This website is a static company website. We do not use advertising trackers or sell personal data. Basic technical information, such as IP address, user agent, request time, and requested page, may be processed by the hosting provider to deliver the site, maintain security, and diagnose service issues.

Support email

If you contact us at support@whaleshark.sk, we process the email address, message content, and any attachments you choose to send so we can respond to your request.

Tracking and advertising

We do not use this website to track you across apps or websites for advertising purposes.

Data retention

Support emails are retained only as long as needed to respond, maintain records of the support request, and meet legal obligations. Hosting logs, if any, are retained according to the hosting provider's operational and security practices.

Your rights

You may contact us to request access, correction, deletion, or other action regarding personal data we control.

Contact

Whale shark s. r. o.
Karpatské námestie 7770/10A
831 06 Bratislava - Rača
Slovakia

Email: support@whaleshark.sk

Company ID: IČO 57 713 251